Florent WolffMay 2, 20237 min readSegmentationHow micro-segmentation can enable telecom operators to launch personalization at scale Tackling the operational challenges of reducing churn and increasing ARPU Summary In order to tackle successfully the complex operational...
Julien CabotSep 14, 202214 min readChurn in TelecomsBeyond churn scoring Revisiting the hidden assumptions underlying churn prediction in the telecom sector to define an innovative approach This article...
Florent WolffJul 4, 20223 min readChurn in TelecomsMost mobile markets have shifted to being “churners” markets The past decade has witnessed a global surge in the level of worldwide mobile penetration, which is measured as the number of SIMs over...